Accessing the Virtual Conference Platform
We recommend using the latest Google Chrome, Apple Safari or Mozilla Firefox browsers when using this virtual conference platform on your desktop.
The virtual conference platform also fully supports the latest browsers on your Android and Apple mobile devices and tablets. If you purchased your device within the last 3 years, you should have no problems using the platform.
If you are using any other browser, e.g Microsoft Internet Explorer, Microsoft Edge or Opera you will likely have issues using the platform.
You can download compatible browsers from the following links:
Why update your browser?
- Certain features of the site may not function properly with unsupported browser versions
- Up-to-date browser security for accessing the virtual platform and content
- Better experience throughout the virtual platform
- Additional defense against hackers and malwares
Network and browser requirements for viewing streams
The following table shows the minimum speeds required for each playback quality:
|Quality||Required Minimum Bandwidth|
|4K & up||22 Mbps|
Desktop OS and Browser
In addition, we recommend using the following browsers and versions on Windows 7 or later or macOS Sierra (10.12.6) or later:
- Chrome 30+ (has automatic updates)
- Firefox 27+ (has automatic updates)*
- Microsoft Edge
- Safari 9+
*H.264 video (required for viewing Vimeo videos) is only supported in Firefox for Windows 7 and later. Firefox versions on Windows XP are no longer supported for playback.
Firewalls and whitelisted domains
In addition, if your viewers are on a corporate network (office, university, hotel, etc.) that restricts access to certain websites or domains, they should have the following domains whitelisted:
Mobile viewers can use Android (Lollipop) version 5.0+ or iOS version 12.4+.
Blackberry and Windows phone users: You may still able to view Vimeo videos on devices that support HTML5; however, we do not test out our player in these environments and thus cannot guarantee support.
Samsung users: The Samsung Internet browser (all versions) is not supported for Vimeo Live. We recommend installing Chrome instead.